WHO Indonesia Vacancy : Programme Operations Officer


Grade: NO-A
Contractual Arrangement: Fixed-term appointment
Contract Duration (Years, Months, Days): 2 years

Job Posting

: Sep 6, 2021, 3:29:52 PM

Closing Date

: Sep 27, 2021, 4:59:00 AM

Primary Location

: Indonesia-Jakarta


: SE_INO WR Office, Indonesia


: Full-time  
IMPORTANT NOTICE:  Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings. 


WHO is the specialized agency of the United Nations with objectives to promote health, keep the world safe and serve the vulnerable. The WHO Indonesia Country Office directs and coordinates the authority for health by supporting the Indonesian Government in the formulation, implementation and evaluation of national health policies, strategies and plans, setting norms and standards, improving knowledge dissemination and management, monitoring country health situation and building sustainable institutional capacity.

The Country Office continually improves its administrative efficiency in managing financial and human resources in a results-oriented and transparent manner. This is crucial for the organization to deliver appropriate technical assistance to the Government.

The objective of the Programme is to deliver WHO core functions at the country level, with particular focus of the Organization's directing and coordinating role for international work. Within this framework, activities include support to the Government in the formulation, implementation and evaluation of national health policies, strategies and plans, and development and management of WHO technical cooperation progammes at the country level. The immediate objective is to provide efficient operational and logistic support to teams ensuring full compliance with organizational strategic plans, policies, procedures and guidelines and standards of performance, ethics and integrity.


Under the direct supervision of the Administrative Officer and general supervision of relevant Technical Leader the incumbent will perform the following duties:

1. Coordinate, provide guidance on operational issues to the programme and management teams of the office;

2. Coordinate all administrative, human resources, logistics and financial work of the Organization in and outside the ERP;

3. Contribution to development and management of Country Office work plan/budget; (planning, monitoring and evaluation);

4. Management of office travels;

5. Support in organizing meetings and events;

6. Facilitating human resources management;

7. Resources management including finances, logistics and other assets;

8. Management of procurement services and inventory of office assets;

9. Operational support in the field locations;

10. Support of spot checks and assurance activity plans during and after implementation;

11. In collaboration with the security focal point, ensure safety and security of all staff members and equipment;

12. Mentor support staff by improving their technical and substantive financial skills and creating work processes that maximize their contribution;

13. Provide guidance and advice to staff, consultants, counterparts as well to participants to various meetings on financial matters and entitlements when and as needed;

14. Ensure office compliance with WHO guidelines by regular monitoring and reporting on the Key Performance Indicators (KPIs);

15. Prepare regular management reports on implementation of Office work plans and activities;

16. Disseminate information on administrative procedures to all staff at WCO and assist staff in adhering to WHO administrative procedures; and

17. Perform any other duties as assigned by the Administrative Office or relevant Team Leader.



Essential: Bachelor's degree in management, logistics, finance, project management, public or business administration, or other relevant social sciences.
Desirable: Master's degree in management, logistics, finance, project management, public or business administration.



Essential: At least one (1) year experience in project or programme management, general administration, or related fields.

- Proven experience in managing a team and in supporting complex operational processes and applying technical expertise.

- Working experience in International organization or large private company.




- Ability to independently lead small teams dealing with operational works and liaise with all Units in the Office.

- Ability to apply technical knowledge in day-to-day work.



WHO Competencies

1. Teamwork
2. Respecting and promoting individual and cultural differences
3. Communication
4. Producing results
5. Ensuring the effective use of resources



Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Bahasa Indonesia.





Remuneration comprises an annual base salary starting at IDR 409,050,000 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.






  • This vacancy notice may be used to fill other similar positions at the same grade level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.