About this Job
Our UX Research team is designing for the global diversity of human needs, which requires us to deeply understand the behaviors of the people behind them. Facebook Inc. UX researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. We employ a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a diverse range of perspectives and stem from many different backgrounds— geographically, educationally, philosophically. We come from industry and academia, with roots in anthropology, design research, economics, HCI, human factors, market research, political science, sociology, social computing, and social psychology, among others. Facebook Inc. is looking for an experienced research leader with seasoned research, communication and people management skills. The successful candidate has a proven track record of translating research into design and product decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers across multiple research disciplines.
- Manage a research area with broad scope in size and complexity
- Manage multiple research managers and ICs across multiple broad initiatives
- Consider factors beyond your immediate team to innovate, take appropriate risks, and balance short, medium, and long-term needs
- Influence and drive strategy
- Calls out risks and opportunities across multiple teams
- Identify ways to elevate and up level Research with product leadership
- Identify gaps and solutions for future growth and scale within the org, including system, product, function, partnership, culture and/or organization opportunities
- Responsible for the quality of the team, including coaching, growing ICs and managers and addressing under-performanceMinimum Qualifications
- Bachelor’s degree or significant experience conducting UX research with meaningful business impact
- 18+ years of experience conducting and/or studying research post-Bachelor’s degree
- 8+ years directly managing, coaching and developing full-time researchers
- 5+ years experience managing managers
- Experience managing across different research methodologies
- Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)
- Experience building teams over time through hiring, growing, and retaining high-performing researchers
- Experience building and setting research strategy that connects with business strategy
