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US Embassy Jakarta Job : Information Management Assistant


Hiring company : US Embassy Jakarta

Based company : Jakarta

Position : Information Management Assistant

Posted : 2023

Deadline : on going

Salary :Unknown

Employment Type : Full time

Address of company : Jakarta, Indonesia

About this job

The Computer Management Assistant (CMA) is a key technical service provider for Mission Indonesia, that supports the Department of State's Automated Information Systems, e.g., Sensitive But Unclassified OpenNet Local Area Network, Unclassified Dedicated Internet Local Area Network, as well as the Classified Network processing up to Secret classified material for the Classified Access Area (CAA). The incumbent is responsible for the day-to-day operation and maintenance of all server/computer hardware, software and network equipment. These responsibilities include but are not limited to managing daily routine tasks associated with ongoing systems operations, e.g., file backups, server health monitoring; creating user accounts, groups and scripts; configuring domain user accounts and profiles; troubleshooting server/workstation errors network connection failures; performing routine maintenance, patch management, hardware, software and application upgrades; tracks inventory movement to ensure our ILMS property records are accurate and reliable. Provide escort in CAA as needed for all technical staff and contractors. The incumbent will also provide support got the Classified Pouch logistics including escorting classified material. Makes decisions regarding formatting, storage, and distribution of official correspondence then processes said correspondence using the State Messaging and Archive Retrieval Toolset (SMART) communication system.
He/she is also responsible for planning and implementing hardware, software, network upgrades and configurations so that they do not impact the users and are in compliance with Department of State Information Resources Management standards and Diplomatic Security requirements.


  • At least two years performing progressively more responsible functions where emphasis is placed on analytical abilities focusing on Local Area Networking, computer operations and/or management, and maintaining Microsoft Windows based Server/Workstation network environment plus 2 years of customer service experience are required.
  • Two years of full-time secondary study at college or university is required. 
  • Fluent speaking/reading/writing English is required.  This may be tested.
  • All applicants under consideration will be required to pass security certifications.
  • Copy of Orders/Assignment Notification (or equivalent)

  • Passport copy

  • University Degree or Transcript

  • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

  • SF-50 (if applicable)


  • Employee will be responsible for administration
  • Employee will be coordinating with COR
  • Employee will be a liaison for embassy 
  • Employee will be coordinating with other divisions

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